Refund Policy

Construction Helps Refund Policy is a website. It is operated by constructionhelps PVT LTD, trading as ‘constructionhelps’, which is a registered company in England and Wales listed as Company number 14353770. The registered office is located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. constructionhelps PVT LTD is a leading third-party company which assists individuals as well as companies to obtain the Construction Card as well as booking candidates for their Health Safety & Environmental Tests.

We accept orders by two ways:

Telephone Booking You may speak with our support associates by calling on our support number 0333 303 1186 All advice and services provided will be based on the information that you provide our sales associates with to best assist you.

Online Booking

You can also place an order by selecting the right Construction Card.> Construction Card CITB Construction Test Booking > Construction CITB Test CITB Course Booking > CITB Course Booking

CITB Tests Cancellation Policy

Construction Card Cancellation Policy

Courses Cancellation Policy

Card Applications Policy

Candidates acknowledge that they have read and understood the requirements outlined during the card application process to be accepted for eligibility of the card being applied for.Construction Help Desk reserves the right to cancel card applications without prior notice, if required. If further documentation to complete an application is required, this will be requested by our team and must be provided within 6 weeks from the application date. Candidates acknowledge and agree that they have the relevant documents required to apply and be eligible for the card type in question; if an application is submitted and refused to documentation not being correct or inaccurate, you may be subject to a £20.00 administration charge during the cancellation and refund of your application. Failure to provide the required documentation to complete the application within 6 weeks can result in the application being cancelled/refunded, constructionhelps reserve the right to proceed with the cancellation in such events with a cancellation & administration fee of £20.00 being charged and deducted from the refund amount. Changes and Updates to these Terms and Conditions These terms and conditions may be updated from time to time, and the terms and conditions prevailing at the time of booking will apply. Continued use of the web site indicates your agreement to them and any subsequent amendments.

Refund Method